ong368 Platform Privacy Notice
This page describes what we collect when you use ong368 and how we keep that data protected. We at ong368 take your privacy seriously. When you open an account, place a selection on Liga 1 or Piala Indonesia, join a live-dealer table, or use any part of our platform, you share information with us. We explain here what that information is, who sees it, and what rights you have.
Our approach is straightforward: we collect only what we need to run the service, verify your identity, process your payments, and comply with local law. We do not sell your data to advertisers. We do not share your account details with third parties except where the law requires it or where a payment processor needs it to complete a transaction. Your data stays with us or with trusted processors we have vetted.
If you have questions about this policy after reading it, our support team can help. We offer multilingual assistance and aim to respond within standard business hours.
What We Collect on ong368
We collect information in three ways: what you give us directly, what we gather as you use the platform, and what third parties provide to us.
Information you provide: When you register an account on ong368, you give us your name, email address, phone number, and date of birth. If you choose to deposit funds using DANA, e-wallet, mobile banking, or a bank transfer (local payment, online payment, e-wallet, mobile banking), we collect the details needed to process that payment. We also collect any documents you upload for account verification—typically a national ID, passport, or driver's license.
Information we gather automatically: We log your IP address, the device you use (phone model, browser type), and the pages you visit on ong368. We track which games you play, which football markets you view, and how long you stay on the platform. This helps us understand how the service is used and spot technical problems.
Information from third parties: Payment processors like local payment and online payment send us confirmation that a deposit succeeded. If you link a bank account, your bank may share account-holder details with us to confirm your identity. We may also receive fraud-detection signals from security partners.
How We Use Your Data on ong368
We use your information to deliver the ong368 service, keep your account secure, and meet legal obligations.
Service delivery: We use your name and email to create your account and send you login links or password-reset emails. We use your payment details to process deposits and withdrawals. We use your device information to optimize the platform for your phone or browser.
Account security: We monitor your account for unusual activity—for example, a login from a new country or a sudden large withdrawal. If we spot something suspicious, we may ask you to verify your identity before we process the request. This protects you from fraud.
Legal compliance: Indonesian law and international anti-money-laundering rules require us to verify who you are. We use your ID documents and address to confirm your identity. We keep records of your transactions for a set period in case authorities request them.
Service improvement: We analyze how users interact with ong368—which football leagues draw the most interest, which payment methods are most popular, which games run smoothly. We use this to improve the platform, add new features, and fix bugs.
Third Parties and Data Processors
We work with trusted partners to run ong368. These partners may see your data, but only for specific purposes.
- Payment processors: e-wallet, mobile banking, local payment, and your bank see your payment details to process deposits and withdrawals.
- Identity verification services: We may use a third-party service to verify your ID documents. That service sees your name, ID number, and photo.
- Hosting and analytics: Our servers may sit outside Indonesia. We use cloud providers to store data and analyze platform usage.
- Fraud and security partners: We share limited data (IP address, device type, transaction patterns) with security firms to detect fraud.
- Legal and regulatory bodies: If a court orders us to disclose your information, or if we suspect money laundering, we may share data with authorities.
All third parties sign agreements promising to keep your data confidential and use it only for the purpose we specify.
Cookies and Tracking
We use cookies—small files stored on your device—to remember you when you return to ong368. Cookies let us keep you logged in, remember your preferences, and track which games you viewed. We also use analytics cookies to count visitors and see which pages are most popular.
You can disable cookies in your browser settings, but some features of ong368 may not work properly if you do. We do not use cookies to track you across other websites.
Your Rights on ong368
You have the right to access, correct, and delete your data. If you want to see what information we hold about you, email our support team. We will provide a copy within 14 days. If any information is wrong—for example, your address has changed—you can update it in your account settings or ask us to correct it.
You can request that we delete your account and associated data. We will do so, except where we are required by law to keep records (for example, transaction history for anti-money-laundering compliance). If you close your account, we will stop using your data for marketing or analytics, but we may retain it for legal purposes.
You have the right to object to certain uses of your data. For example, if we send you promotional emails about new games or tournaments, you can unsubscribe at any time by clicking the link in the email.
Data Retention and Security
We keep your data only as long as we need it. Account information is retained for as long as your account is active. Transaction records are kept for at least five years to comply with anti-money-laundering law. If you close your account, we delete most personal data within 90 days, except where retention is legally required.
We protect your data using industry-standard encryption (SSL/TLS). Your password is hashed, not stored in plain text. Our servers are protected by firewalls and monitored 24 hours. We conduct regular security audits and penetration tests to find and fix vulnerabilities.
Security on ong368
We use two-factor authentication to add an extra layer of protection to your account. You can enable this in your account settings.
Contact Us About Privacy
If you have questions about this privacy policy, or if you want to exercise your rights (access, correction, deletion), contact our support team. We offer assistance in English and other languages. You can reach us via email, live chat, or phone during our standard support hours. We aim to respond to privacy requests within 14 days.
This policy may change as we update ong368 or as law changes. We will notify you of significant changes by email or by posting a notice on the platform. Your continued use of ong368 after a policy change means you accept the new terms.
Our services are available only where local law permits. We comply with Indonesian data-protection rules and international standards. If you believe we have mishandled your data, you have the right to lodge a complaint with the relevant data-protection authority in your jurisdiction.